👉 Background information for Gleneagles Hospital, Singapore.
| Monday-Friday | Saturday | Sunday & Public Holiday | |||
| 8am – 5pm | S$102 | 8am – 1pm | S$102 | 8am – midnight | S$127 |
| 5pm – midnight | S$127 | 1am – midnight | S$127 | Midnight – 8am | S$160 |
| Midnight – 8am | S$160 | Midnight – 8am | S$160 | ||
24-hour helpline: (+65) 6470 5688
Other relate-helpline: Parkway Emergency Ambulance Hotline: 1800-7275929
The average waiting time to see a doctor at our 24-hour A&E clinic is about 30 minutes. The waiting time depends on several factors including the severity of a patient’s medical condition and the number of patients at the A&E.
The accident and emergency services at Gleneagles Hospital, Singapore provides medication and care to the following conditions:
| Upon admission, critical cases would be dealt with immediately. |
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| Non-emergency would be handled differently, with registration and a health declaration, checking on temperature and blood pressure |
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| WIth doctor’s consultation, the patient would be recommended for an x-ray, blood test, or IV drip, or sent to an observation room. Specialist doctors would advise on whether patients need to be hospitalised or discharged. |
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| If a patient is recommended to be impatient, the patient or the caregiver will receive financial counselling on the hospital bill. |
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| If a patient is discharged, the patient may go to the pharmacy to make payment and pick up the medication. |
PCR test is not required for patients of A&E at Gleneagles Hospital.
However, all visitors are encouraged to do a COVID-19 self-test prior to visiting patients in the wards. Visitors who are unwell should refrain from visiting.
| Visitors to inpatient wards |
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| Visitors to outpatient clinics & primary care services | Outpatients may be supported by 2 accompanying visitors at any one time. |
Parkway Emergency provides 24-hour Accident and Emergency services, with direct access to specialists and urgent laboratory and radiology investigations. Together with Gleneagles Hospital, Mount Elizabeth Hospital, and Mount Elizabeth Novena Hospital, they are the largest A&E network in Singapore.
The emergency services include:
Parkway Emergency also offers 24/7 ambulance service, providing transportation to patients from home to hospital, as well as from hospital to home upon discharge.
The accident & emergency (A&E) department deals with various health emergencies, such as:
A 24-hour clinic would be more suitable for injuries and illnesses that don’t require urgent and immediate attention, for example:
Patients or caregivers may call 995 for life-threatening cases such as cardiac arrest, active seizures, breathlessness, major traumas, and stroke.
For non-emergency situations, patients and caregivers may call 1777 for the 24-hour non-emergency ambulance services. This service incurred basic charges as followed:
| Chargeable Service | Published Average Rates* |
| Ambulance 1-way transfer to A&E | S$120 (Office Hours)
S$150 (After Office Hours) |
| Ambulance 1-way transfer (miscellaneous) | S$80 Office Hours)
S$120 (After Office Hours) |
| Ambulance discharge from hospital | S$80 (Office Hours)
S$120 (After Office Hours) |
| Provision of additional oxygen supply | S$35 |
| Maternity cases | S$200 |
| Psychiatric cases | S$200 |
| Disposables – Bandages, dressing, diapers, ready pack dressing set, etc | S$20 |
| Resuscitation per session | $300 |
| Ground transfer – Singapore to Johor Bahru hospital (within 1 hour from checkpoint clearance) | $400 |
| Nursing procedures eg. Insertion of tube feeding, urinary catheterisation, simple wound dressing, giving injections, etc | S$150 |
| Provision of ambulance transfers from hospitals to airport/seaport or vice versa | S$200 (without tarmac)
S$600 (with tarmac) |
| Staff nurse with ventilator, monitoring equipment, syringe drivers/pumps oxygen, etc to fetch patient from hospital to home or vice versa | Call 1777 to enquire |
Patients should have the following emergency information ready in an What way to locate your nearest A&E?emergency:
Patients can call 995 for a Singapore Civil Defence Force (SCDF) ambulance for an emergency, the ambulances would take the patients to the nearest Ministry of Health-designated A&E.
If patients would like to visit the A&E at a hospital of your choice, you may contact the hospital directly on their respective helplines.
Patients may drive to the A&E or call an ambulance.
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