If you are planning a visit or an upcoming admission to Sunway Medical Centre (SunMed) in Bandar Sunway, having the right information beforehand can make your healthcare journey much smoother. Recognised as one of the country’s leading private quaternary hospitals, SunMed offers a comprehensive range of specialist services, advanced medical technologies, and dedicated support for both local and international patients.
Located in the heart of Sunway City, the main hospital is easily accessible via major highways and public transport networks.
- Address: No 5, Jalan Lagoon Selatan, Bandar Sunway, 47500 Petaling Jaya, Selangor.
- General Contact Number: 03-7491 9191
- Email: smc@sunway.com.my
- Public Transport: Connected directly to the BRT SunMed station. You can take the Rapid KL LRT to USJ 7 or the KTM Komuter to Setia Jaya, then transfer to the BRT line.
- Free Shuttle: A free Sunway City shuttle bus service runs at regular intervals, connecting the hospital to Sunway Pyramid, Sunway Resort, and other key locations within the township.
To ensure patients have adequate rest while still being able to see their loved ones, Sunway Medical Centre enforces structured visiting hours. All previous pandemic-era restrictions, such as mandatory COVID-19 testing for visitors and MySejahtera checks, have been safely removed.
| Ward Type |
Visiting Hours |
| General Wards |
9:00 am – 9:00 pm (Daily) |
| Paediatric Wards |
8:00 am – 9:00 pm (Daily) |
| Maternity Wards |
8:00 am – 9:00 pm (Daily) |
| Critical Care Wards (ICU / CCU / HDU) |
12:00 pm – 2:00 pm & 6:00 pm – 8:00 pm (Daily) |
Note: Children below 12 years old are strictly not permitted in the critical care units to protect them from potential infections.
Key Medical Services & Centres of Excellence
Sunway Medical Centre in Bandar Sunway is the flagship facility of the Sunway Healthcare Group, equipped with over 724 licensed beds (with ongoing expansion plans to reach 1,100 beds) and 18 operating theatres.
The institution was ranked among the top 250 global hospitals by Newsweek for 2024 and 2025. It also holds prestigious accreditations from the Malaysian Society for Quality in Health (MSQH) and the Australian Council on Healthcare Standards (ACHS). Standout facilities include the comprehensive Sunway Cancer Centre and a dedicated Children’s Emergency department, ensuring top-tier specialised care across different age groups and complex conditions.
International Patient Centre (IPC)
Catering to medical tourists and expatriates, Sunway Medical Centre features a dedicated International Patient Centre (IPC) designed to provide a seamless healthcare experience for overseas visitors.
- Concierge Services: Assistance with airport transfers, meet-and-greet services at KLIA/KLIA2, and specialised medical evacuation if required.
- Language Support: Multilingual interpreters are available to assist with medical consultations.
- Administrative Support: Help with visa extensions and coordination of international insurance claims.
- Accommodation: Booking assistance for patient and family stays, including the integrated Sunway Sanctuary.
Health Screening Packages Overview
Proactive health monitoring is a cornerstone of SunMed’s Wellness Centre. Below is a quick overview of the 2026 pricing for popular health screening options specifically at the Bandar Sunway branch:
| Package Category |
Package Name |
Price (RM) |
Key Inclusions |
| General Wellness |
Classic Package |
680 |
Physical assessment, diagnostic tests, comprehensive blood investigations, consultation |
| General Wellness |
Essential Package |
1,080 |
Includes all Classic tests plus ultrasound imaging and diet counselling |
| Women’s Health |
Executive Female (>40 Years) |
1,780 |
Comprehensive breast & cervical screening, thyroid function, organ health markers |
| Cardiac Health |
Premium Plus Cardio |
2,680 |
CT Coronary Artery Calcium Score, echocardiogram, treadmill stress test |
| Neurology |
Wellness Neuro (>50 Years) |
3,180 |
MRA brain imaging, resting ECG, extensive neurological evaluations |
Disclaimer: Prices are based on the latest 2026 rates from the official SunMed portal and may be subject to promotional revisions.
Facilities Overview
Whether you are staying for a few days or just waiting for a clinic appointment, the hospital is well-equipped with on-site conveniences:
- Everyday Convenience: Complimentary Wi-Fi, ATM machines, dedicated prayer rooms (surau), and clean nursing rooms.
- Dining & Retail: A variety of cafes, full-service restaurants, a pharmacy, and convenience stores are located within the hospital towers for easy access.
Inpatient & Admission Details
If you are scheduled for a hospital stay, the admission process at Bandar Sunway is straightforward.
- Doctor’s Consultation: Your attending doctor provides an admission order following a clinical assessment.
- Admission Counter: Proceed to the Admission Counter with your documents.
- Bed Allocation & Counselling: You will be allocated a room (subject to availability) and briefed on the estimated costs.
- Payment / Guarantee Letter: You must pay an initial deposit or provide a verified Guarantee Letter (GL) from your insurance provider.
- Ward Transfer: A staff member will escort you to your assigned room.
- Discharge: Upon medical clearance, finalise your billing and collect your prescribed take-home medication.
What to Bring:
- Identity Card (NRIC) or Passport.
- Doctor’s admission letter and relevant previous medical records (X-rays, lab results).
- Insurance card or approved Guarantee Letter (GL).
Payment Methods: The hospital accepts cash, major credit/debit cards, e-wallets, and online banking transfers.
Outpatient – General & Specialist Clinic
For non-emergency specialist consultations, the outpatient clinics operate during standard hours.
- Operating Hours: Monday to Friday, 8:30 am – 5:00 pm, and Saturday, 9:00 am – 1:00 pm. (Closed on Sundays and Public Holidays).
- Appointments: To reduce waiting times, it is highly recommended to secure your consultation slot in advance. You can book an appointment directly through the Sunway Medical App or the hospital’s official online portal.
Room Rates
Understanding the cost of accommodation can help you better manage your medical budget. The following table reflects the exact 2026 daily room rates for the main Sunway Medical Centre in Bandar Sunway:
| Room Type |
Rate per Day (RM) |
| Standard Single |
285 |
| Deluxe Single |
398 |
| Two-Bedded |
180 |
| Four-Bedded |
100 |
| High Dependency Unit (HDU) |
430 |
| ICU / CCU |
530 |
All patient meals are complimentary and carefully prepared according to specific dietary requirements. Please note that while you can indicate your room preference during admission, actual room allocation relies strictly on availability at the time of your check-in.
Panel Insurance & TPAs
Sunway Medical Centre accepts a wide network of local and international insurance providers to facilitate cashless admissions.
Major Accepted Panel Insurances:
- AIA
- Great Eastern
- Prudential
- Allianz
Accepted Third Party Administrators (TPAs):
To confirm whether your specific corporate or personal policy is accepted, or to view the full comprehensive list, you are advised to check the official Sunway Medical Centre panel insurance page or contact your insurance agent directly prior to admission.
Frequently Asked Questions
1.How to find doctors at Sunway Medical Centre?
You can easily find and browse specialist profiles by using the official “Find a Doctor” search portal on the Sunway Medical Centre website or via the SunMed mobile app.
2.What health packages does Sunway Medical Centre provide?
The hospital’s Wellness Centre provides a comprehensive range of 2026 screening options, including general wellness packages, customised men’s and women’s health packages, and specialised cardiovascular and neurology screenings.
3.Does Sunway Medical Centre accept international patients?
Yes, the hospital has a dedicated International Patient Centre (IPC) that provides extensive support for international visitors, including medical interpreters, airport transfers, and accommodation assistance.
4.What are the general visiting hours?
General and maternity wards are open for visitors from 9:00 am to 9:00 pm daily. However, restricted hours apply to critical care units such as the ICU.
5.Which insurance companies are accepted by Sunway Medical Centre?
The hospital partners with most major panel insurers in Malaysia, including AIA, Prudential, Allianz, and Great Eastern, as well as leading Third-Party Administrators (TPAs) like MiCare and PMCare.
