Hospital

Complete Guide to Sunway Medical Centre 2023

Sunway Medical Centre is Malaysia's leading multi-disciplinary acute tertiary care hospital located in the fully integrated green township of Sunway City. The Medical Centre was established in 1999, and since then, has gone on to receive international accreditation from Australian Council on Healthcare Standards (ACHS). Its pioneering laboratory is one the first in the country to be awarded the Westgard Sigma Verification.

The Medical Centre has a dedicated team of 2800 medical personnel and consultants, providing an extensive range of medical and surgical services, inpatient and outpatient speciality care, health and wellness programmes, and 24-hour emergency services.
Basic Info
Address 5, Jalan Lagoon Selatan, Bandar Sunway, 47500 Petaling Jaya, Selangor Map
Transport
  • Bus routes: Rapid KL 783, SBL
  • KTM: Alight at Seri Setia Station
  • LRT Kelana Jaya Line: Alight at SS15 Station
  • BRT: Alight at SunMed (SB4) Station
  • Free Sunway Shuttle Bus Service: Alight at Sunway Medical Station
  • Visit time
  • General Wards: 9.00am - 8.00pm daily only
  • Paediatric Wards: 8.00am - 9.00pm
  • Maternity Wards: 8.00am - 9.00pm
  • ICU / CCU / HDU: 12.00pm - 2.00pm & 6.00pm - 8.00pm daily only
  • Author Bowtie Team
    Date 2023-01-18
    Updated on 2023-01-18
    Menu
    Covid Test Requirement for PatientsVisitor Criteria & Standard Operating ProceduresServices OverviewHealth Packages OverviewFacilities OverviewInpatient & Admission DetailsOutpatient – General & Specialist ClinicRoom RateInsurance PartnershipFAQ

    Covid Test Requirement for Patients

    To keep patients and medical practitioners safe and healthy, the Medical Centre encourages patients to perform Covid self-test at home before visiting the premises.  

    Visitor Criteria & Standard Operating Procedures

    Visitors whose Mysejahtera status showing Covid positive or under home quarantine are not allowed to enter the Centre’s premises. Meanwhile, children below 12-years- old are not allowed to enter wards. 

    Visitors’ Standard Operating Procedures
    Wards General Wards Critical Wards Transit Wards Overnight Visitors
    (In-Patient Companion)
    Visiting hours: 9am – 8pm daily only 12pm – 2pm & 6pm – 8pm only daily
    Visitor criteria:  Limited to maximum two (2) visitors at one time daily Limited to two (2) specific visitors (immediate family members) Visitors are prohibited Family members / Caretakers only One (1) companion allowed for patients with special needs, paediatric patients and elderly patients who require a carer
    Visiting time:  Limited to 30 minutes per visitor Limited to 15 minutes per visitor (Maximum one (1) visitor in the room)
    Vaccination status:  Must be fully vaccinated Must be fully vaccinated
    Companion must be fully vaccinated
    COVID-19 test requirement:  No prior COVID-19 test required No prior COVID-19 test required
    COVID-19 test required – ONE (1) complimentary test is provided. 

    Services Overview

    Sunway Medical Centre has a capacity of 616 beds, 180 consulting suites, 13 operating theatres, and 2800 medical professionals offering an exhaustive scope of medical services that encompasses various specialties. Its 29 centres of excellence, such as cardiac and vascular centre, bone and joint centre, behavioural health centre, breast care centre just to name a few, are established to cater to the needs of different patients specifically. 

    The Medical Centre has also established a Wellness Centre to help the public to manage potential health risks. It also has a reliable 24-hour Accident and Emergency service.

    Health Packages Overview

    Sunway Medical Centre offers a wide range of health screening packages that accommodate different ages and needs. 

    The health screening services include History & Clinical Examinations, Blood Pressure Screening, Thyroid Screening, Full Blood Count to name a few.

    General Health Screening Packages
    Packages  Charges (RM) 
    Blood Screening   250.00
    Stroke Screening  2699.00
    Heart Screening  Standard: 1399.00

    Premier: 1799.00

    Pre-marital Screening  Couple: 550.00

    Individual: 299.00

    Low Dose CT Scan for Lung Cancer Screening 690.00
    Gastroscopy and Colonoscopy Packages 2780.00
    Wellness Screening  General:599.00

    Specialist:700.00

    Premier: 1060.00 

    Men Health Screening Packages

    Packages 

    Charges (RM) 

    Men Basic 

    Recommended for men below 40 years old

    988.00

    Men Wellness 

    Recommended for men between 40 – 50 years old

    1088.00

    Men Comprehensive 

    Recommended for men above 50 years old

    1588.00

    Men Platinum 

    Recommended for men above 65 years old

    1888.00
    Women Health Screening Packages
    Packages  Charges (RM) 
    Women Basic 

    Recommended for women below 40 years old

    1050.00
    Women Wellness 

    Recommended for women between 40 – 50 years old

    1288.00
    Women Comprehensive 

    Recommended for women above 50 years old

    1999.00

    Facilities Overview

    Sunway Medical Centre has extensive general facilities to make the patients’ and visitors’ stays comfortable and convenient. Facilities available at the premise including:

    • Free Wi-Fi 
    • ATMs from Public Bank, Maybank, and HSBC
    • Prayers Rooms
    • Nursing Room/Diaper Changing Facility 
    • Playrooms 
    • Cafes: The Coffee Bean & Tea Leaf, Madeleine Café, Starbucks
    • Restaurants: Kampong Kravers, Subway 
    • Convenience Stores: 7-Eleven, Family Mart 

    Inpatient & Admission Details

    Admission Journey

    The admission process flow for patients is as follow: 

    Step 1 Consultants will schedule and notify the patient regarding the date and time of admission. 
    Step 2 Patients should pack lightly and prepare all the required documents and bring them along on the day of admission.
    Step 3 Consultants will brief patients on the terms and conditions of their stay. Verified forms will be collected and processed. 
    Step 4 Bed will be assigned depending on the availability. 
    Step 5 Patients proceed to pay a deposit at the cashier counter. 
    Step 6 Porter will send patients to the wards when the bed is ready. 

    Operation Hours for Admission Counter

    The admission counter of the Medical Centre is open from 8.30 a.m. to 5.30p.m. on Monday to Friday; and from 8.30 a.m. to 1.00p.m. on Saturday. 

    Documents to bring during admission

    You are required to bring along the following documents for admission: 

    1. Identification card: For both patient and guarantor (Mykad or Passport Only)
    2. Admission advice form
    3. SunMed appointment card
    4. Deposit
    5. Any Guarantee Letter (GL) or insurance card

    Payment method

    Sunway Medical Centre provides several types of payment methods and they are: 

    • Cash
    • Cheque
    • Online transfer
    • Cash deposit

    Outpatient – General & Specialist Clinic

    The regular operating hours of Sunway Medical Centre general clinic and specialist consultation range from Monday to Friday, 8.30 a.m. to 5.00 p.m., and Saturday, 9.00 a.m. to 1.00 p.m.

    Patients are encouraged to book an appointment online to avoid any disappointment. Those without an appointment can also seek outpatient services during the above hours. The fee will be charged according to the different diagnoses and needs of the patient.

    Room Rate

    Sunway Medical Centre offers different accommodation ranges to suit patients’ budgets and comfort needs. All meals are complimentary for in-patients. One thing to take note of is that the Medical Centre does not accept pre-booking of rooms, the actual room accorded to you will be subject to availability.

    General Ward
    Types of Room  Daily Rate(RM)
    Standard Single 268
    Deluxe Single 338
    Premier Single 350
    Deluxe Suite 700
    Premier Suite 1,288
    Two Bedded 150
    Four Bedded 95
    Intensive Care
    Types of Room  Daily Rate(RM)
    ICU/CCU 480
    NICU 430
    High Dependency Unit (HDU) 380
    Neonatal HDU (NHDU) 330
    Cardiac HDU (CHDU) – Four Bedded 330
    HDU Single Premium 380 
    HDU Deluxe Suite 580 
    Others
    Types of Room  Daily Rate(RM)
    Surgical / Medical Daycare Ward 85
    Delivery Suite (per usage) 300
    General Nursery 75
    Deluxe Therapeutic 388
    Peas Observation Bed – Four Bedded 330

    Insurance Partnership

    Sunway Medical Centre has partnered with multiple local and international insurance service providers to provide the best and most affordable care for patients.

    Patients can refer here for a comprehensive list of insurance providers the Medical Center accepts.

    FAQ

    How to find doctors at Sunway Medical Centre?

    You can visit their webpage here to find a doctor that can provide you with professional consultation and help you with your medical needs.

    What health packages does Sunway Medical Centre provide?

    Sunway Medical Centre offers multiple types of screening packages that include various tests such as physical examinations, heart check-ups, urine and blood sample collection, etc. Their most popular packages are blood screening, heart screening, men and women health screening packages. 

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    The above information was provided by Bowtie Team. It is for reference only. In no event shall Bowtie be liable to you or to any other party for any loss or damage whatsoever or howsoever caused directly or indirectly in connection with your access to or use of the content thereon.

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