Hospital
Hospital

Complete guide to Tan Tock Seng Hospital 2023

Tan Tock Seng Hospital (TTSH) is part of Singapore’s Public Healthcare System and one of the largest multi-disciplinary hospitals in the country. As a pioneering hospital with solid roots in the community for over 177 years, TTSH is home to multiple centres of excellence, including the National Centre for Infectious Diseases (NCID), Institute for Geriatrics & Active Ageing (IGA), NHG Eye Institute (NHGEI) and TTSH Rehabilitation Centre.
Basic Info
Tel 6256 6011
Address 11 Jalan Tan Tock Seng, Singapore 308433 Map
Transport
  • Nearest MRT Station: Novena Station (Exit A)
  • By bus: alight at bus stop number 50038 (Novena Square) along Thomson Road, use the underpass at Novena MRT station to proceed to TTSH via Exit A.
  • HealthCity Novena Shuttle Bus: Monday to Friday (excluding public holidays): 7:30 - 18:42
  • Visit time 12:00 – 14:00; 17:00 – 20:00 (Suspension of Ward Visits until 3 April 2022)
    Author Bowtie Team
    Date 2022-03-29
    Updated on 2023-01-18
    Menu
    Covid-19 test requirement for patientsCovid-19 test requirement for visitorsServices overview & Appointment DetailsWard RateCharges of Common ProceduresFAQ

    Covid-19 test requirement for patients

    TTSH requires all inpatients to be swabbed on admission, as well as on a regular schedule during their stay and before they are discharged. In addition, the hospital proactively monitors and tests all inpatients who develop fever or acute respiratory infection symptoms.

    Covid-19 test requirement for visitors

    In line with MOH’s latest advisory, in-person visits to all hospital wards will continue to be suspended until 3 April 2022 (inclusive). Visitors who are allowed into hospitals wards on an exceptional basis will need to produce a valid negative antigen rapid test (ART) result obtained within the last 24 hours of the visit. All tests are to be self-funded. This is a mandatory requirement for all visitors regardless of vaccination status, except for persons who have recovered from COVID-19 and are able to present a valid Pre-Event Test (PET) exemption notice.

    Fully vaccinated or medically ineligible visitors can perform an unsupervised self-administered ART or opt for an ART administered or supervised by MOH-approved COVID-19 test providers (including tests performed at Quick Test Centres) to fulfil the pre-visit testing requirement.

    Non-fully vaccinated visitors would be required to show results of ART administered or supervised by MOH-approved COVID-19 test providers (including Quick Test Centres). Results from unsupervised self-administered ART will not be accepted for this group of visitors.

    Services overview & Appointment Details

    TTSH provides emergency services, inpatient services and specialist outpatient services. Over 30 medical services, including urology, neurology, haematology, cardiology and endocrinology, are available at the specialist clinics at the TTSH Medical Centre. This hospital also offers a full range of radiological services, covering diagnostic and imaging-guided therapeutic procedures.

    Inpatient 

    Patients scheduled for elective surgery and endoscopy procedures will be referred to TTSH’s Pre-Admission Counselling and Evaluation (PACE) services at Basement 2, TTSH Medical Centre. The patient will be given all the essential information regarding the proposed procedure or surgery. 

    Pre-operative evaluation and tests will be conducted to ensure that the patient is fit for the proposed surgery. Financial counselling and information on the estimated bill size will also be provided.

    Outpatient

    A&E – Emergency Services

    TTSH provides 24-hour emergency services in trauma care, toxicology, observational medicine, pre-hospital emergency care, disaster medicine and is one of the busiest emergency departments in Singapore. The team provides medical expertise for sudden, urgent or unexpected emergencies that require immediate medical attention. The 24-hour emergency department’s hotline is 6357 8754.

    Specialist Clinics

    Other than emergency cases, appointments for admission to TTSH are made during your visit to the hospital’s Specialist Outpatient Clinics (SOC). Consultations at their SOCs are by appointment only.

    Due to COVID-19, only one accompanying person (including caregivers) will be allowed in their SOCs at any one time. Patients and visitors alike are required to arrive earlier than the appointment time to complete the travel and health declaration.

    Opening Time

    Clinics 1A/B, 2A/B, 3A/B, 4A/B, B1A/B and B2B
    Mondays – Fridays 8:30 – 17:30
    Saturdays, Sundays and Public Holidays Closed
    Clinics 1C and 5A
    Mondays – Fridays 8:30 – 17:30
    Saturdays 8:30 – 12:30
    Sundays and Public Holidays Closed
    Clinic 6B
    Complementary Integrative Medicine
    Mondays – Fridays 8:00 – 18:00
    Saturdays 8:00 – 12:00
    Dental
    Mondays – Fridays 8:30 – 17:30
    Saturdays 8:30 – 12:30
    Clinic B1C
    Mondays – Fridays 8:00 – 17:00
    Saturdays 8:00 – 12:00
    Eve of Christmas, New Year and Chinese New Year 8:00 – 12:00
    Sundays and Public Holidays Closed

    Outpatient Charges

    The charge for emergency services is S$128 for everyone. Charges for consultations at the SOCs for Singapore citizens are as follows:

    First Consultation Repeat Consultation
    Non-subsidised (S$)
    Senior Consultant $150 $108
    Consultant $132 $98
    Associate Consultant $116 $86
    Registrar $108 $76
    Medical Officer $70 $63
    Subsidised (S$)
    Consultation $40 $38

    Ward Rate

    TTSH has ward classes that range from shared ward C rooms to more private A wards. The hospital has specialized wards such as ICU, HD, SACU, ACA and ASU, designed to provide optimal clinical care for patients with certain conditions. All patients at TTSH can choose to transfer between ward classes during their stay. However, ward class upgrading or downgrading will be subjected to bed availability. The room rates for Singapore citizens are as follows:

    Day Rates of Different Classes of Ward (S$)
    Deluxe  A1  A2  B1  B2  C 
    Acute Ward $620 to $655 $457 $316 $251 $77 to $87 $43
    HD $658 $658 $658 $535 $192 $103
    SACU/ACA/ASU $560 $560 $560 $465 $166 $88
    Neuro HD $670 $670 $670 $548 $200 $105
    ICU $980 $980 $980 $788 $300 $158
    Neuro ICU $1085 $1085 $1085 $890 $340 $188

    Charges of Common Procedures

    Types of common surgery Public hospital
    Estimated price range (S$)
    Arthroscopy $7,200 – $8,100
    Burn debridement $1,700 – $1,900
    Cataract surgery $4,200 – $6,900
    Hemorrhoidectomy $2,900 – $3,200
    Removal of plates, screws or nails $2,200 – $2,400
    Tonsillectomy $1,000 – $1,100
    Appendectomy $5,000 – $8,000
    Coronary Artery bypass surgery $33,000 – $43,000
    Inguinal hernia repair $4,000 – $9,000
    Knee, hip, shoulder or elbow joint replacement $20,000 – $27,000
    Prostatectomy $26,000 – $27,000
    Spinal laminectomy $14,900 – $17,200
    • The average bill depends on subsidy, insurance and ward type. These figures are estimates for your reference, the healthcare provider will decide the final bill.

    FAQ

    1. Where is Doctor List?

    The doctor searching function can be found on TTSH website: https://www.ttsh.com.sg/Patients-and-Visitors/Pages/Find-Specialist.aspx

    Patients may find doctors according to the specialist services, from cardiology, dental services, psychiatry to surgery. Patients may also key in the name of doctors to check if the doctor is available at TTSH.

    2. How to enjoy the shuttle bus service?

    TTSH provides a full-day shuttle bus service within the HealthCity Novena campus. The service is for both staff and the public. The bus normally operates every 20 minutes, Monday to Friday (excluding public holidays) from 7:30am to 6:42pm. It is a circular line with 6 stops departing from TTSH (B2 Entrance).

    3. Is there a carpark in Tan Tock Seng Hospital?

    Yes, and according to online source, the car park rates are:

    Monday to Saturday
    (From 7am to 6pm)
    $0.04/min
    Monday to Saturday
    (After 6pm to 7am)
    $2.40/entry
    Sunday & Public Holidays $2.40/entry
    Grace Period 15 min
    Is Tan Tock Seng Hospital Privately-owned or Government-owned?

    Tan Tock Seng Hospital is the oldest and largest hospital in the National Healthcare Group (NHG), as a part of Singapore’s Public Healthcare System.

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    The above information was provided by Bowtie Team. It is for reference only. In no event shall Bowtie be liable to you or to any other party for any loss or damage whatsoever or howsoever caused directly or indirectly in connection with your access to or use of the content thereon.

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