To facilitate effective digital contact tracing, all patients must check-in using the TraceTogether token or app and complete the health declaration form at: https://www.ktph.com.sg/screening.
Registration will only be opened 30 minutes before your appointment, and only one visitor/companion per patient (including caregiver) is allowed in clinical areas at any one time.
As a precautionary measure, you will not be allowed entry if you are having fever, breathlessness, body ache, headache, cough, chills, fatigue, sore throat or runny nose.
If you are issued a Health Risk Notice (HRN) by MOH, you will only be allowed entry if you can produce photo evidence of an ART negative result obtained within the last 24 hours.
In line with the latest MOH COVID-19 safety measures for hospitals to reduce potential transmission, they will not be accepting ward visitors until 3 April 2022 (date inclusive). Exceptions may be granted for patients who are critically ill or require additional caregiver support.
Visitors who are allowed to visit on exceptional basis will need to produce a valid negative antigen rapid test (ART) result obtained within the last 24 hours of the visit. All tests are to be self-funded. This is a mandatory requirement for all visitors regardless of vaccination status, except for persons who have recovered from COVID-19 and are able to present a valid Pre-Event Test (PET) exemption notice.
Fully vaccinated or medically ineligible visitors can perform self-administered ART or opt for ART administered by MOH-approved COVID-19 test providers (including tests performed at Quick Test Centres) for purpose of fulfilling the pre-visit testing requirement. Fully vaccinated or medically ineligible visitors who opt to undergo self-administered ART will be required to show evidence of a valid ART result, e.g. present a time-stamped photo of the dated ART result and photo ID for verification prior to entry.
Non-fully vaccinated visitors would be required to show results of ART administered or supervised by MOH-approved COVID-19 test providers (including Quick Test Centres). Results from unsupervised self-administered ART will not be accepted for this group of visitors.
As part of their COVID-19 measures, ward visitors are required to register on-site at the hospital, complete a health and travel declaration form and use TraceTogether App or token for SafeEntry check-in.
KTPH provides comprehensive general and acute care services, with seven main sub-specialties, in both inpatient and outpatient settings. KTPH also offers specialist dental treatments and surgery such as root canal treatment, oral and maxillofacial prosthetics, and orthodontics. The hospital’s main services include Cardiac Intervention Services, Heart Failure Clinic, Emergency Surgery and Trauma (ESAT) Service, Geriatric Surgery Service, Hip Fracture Service and Integrated Care for Obesity and Diabetes. Other specialties and services include acupuncture, nutrition and dietetics, podiatry and rehabilitation, among others.
The 24-hour Acute and Emergency (A&E) Care Centre at KTPH has an urgent care section which receives all walk-in patients and an acute care area which sees the critically ill and trauma. The Acute Medical Unit provides rapid assessment, diagnosis and early treatment for selected patients, mostly referred to them by the Emergency Department. The Acute Geriatric Assessment Unit works closely with the Emergency Department to assess and manage medical emergencies for elderly patients.
An online queue status is installed in the A&E Care Centre to give timely update on the crowd situation and estimated waiting time.
Registration for hospital admission can be done at the A&E, in the ward, or at the Patient Service Centre (for elective admission). Financial counselling will be provided to inform you of your estimated bill size.
Specialist outpatient services include dermatology, endocrinology, gastroenterology and neurology, among others. The Day Surgery Centre is a one-stop facility where patients can be directly admitted, receive advice and treatment and be discharged with medications. There is a wide range of surgical specialties offered at the Day Surgery Centre, including general surgery, dental, eye, orthopedics, plastic surgery and urology. Complex chronic disease management is also available for patients with chronic diseases or other medical conditions that require coordinated care, such as type 2 diabetes and chronic renal failure.
The appointment hotline of their specialist clinic is +65 6555 8828. For first-visit dental appointments, please call +65 6602 2828.
Specialist Clinic Opening Time
- Mondays to Fridays: 8:00 – 17:30
- Saturdays: 8:00 – 11:00
- Sundays and Public Holidays: Closed
Dental Clinic Opening Time
- Mondays to Fridays: 8:30 – 17:30
- Weekends and Public Holidays: Closed
Here are the charges for outpatient services.
| Consultation Fee |
Subsidized Patients |
Private Patients |
| First Visit |
| Singapore Citizen |
$40* |
$69 – $146 |
| Permanent Resident |
$60 |
| Repeat Visit |
| Singapore Citizen |
$38* |
$61 – $106 |
| Permanent Resident |
$57 |
The attendance fee for emergency services is $128. Day surgery charges for subsidized patients start from $27 – $38; charges for private patients range from $86 – $230. Also, the consultation fee for a first visit to the dental clinic is $33 for subsidized patients and $35 – $86 for private patients and non-residents.
Inpatient rooms range from Class C (10 -12 beds), Class B2 (5 – 6 beds), Class B1 (4 beds) to Class A1 Single Room.
| Ward Class |
Private Patients |
Subsidized Patients |
| A1 |
B1 |
B2 |
C |
| Acute Ward |
From |
| Singapore Citizen |
$480 |
$230 |
$85 |
$37 |
| Permanent Resident |
$480 |
$272 |
$146 |
$80 |
| Resident Foreigner/ Non-Resident |
$480 |
$287 |
$260 |
$214 |
| High Dependency Ward |
From |
| Singapore Citizen |
$658 |
$380 |
$160 |
$58 |
| Permanent Resident |
$658 |
$500 |
$302 |
$190 |
| Resident Foreigner/ Non-Resident |
$658 |
$658 |
$658 |
$658 |
| ICU Ward |
From |
|
|
|
| Singapore Citizen |
$980 |
$725 |
$295 |
$105 |
| Permanent Resident |
$980 |
$843 |
$509 |
$315 |
| Resident Foreigner/ Non-Resident |
$980 |
$980 |
$980 |
$980 |
| Condition |
Ward Class |
Median Medical Bill (S$) |
| Heart Failure |
B1
B2
C |
$2,309
$1,119
$991 |
| Chest Pain |
A
B1
B2
C |
$2,537
$1,665
$876
$775 |
| Abdominal Pain or Mesenteric Adenitis |
A
C |
$1,826
$766 |
| Non-surgical Spinal Disorders |
A
B2
C |
$2,847
$1,376
$1,246 |
| Respiratory Infections/ Inflammations |
B2
C |
$1,187
$918 |
| Kidney and Urinary Tract Infections |
B2
C |
$1,324
$1,038 |
| Appendix, Various Lesions, Appendicectomy Without Drainage, Open/Laparoscopic |
A
B1
B2
C |
$5,453
$4,531
$2,122
$1,640 |
MediSave
You can use your MediSave to pay the bills for hospitalization and approved outpatient treatments for yourself and your immediate family members i.e. your spouse, children, parents and grandparents (grandparents must be Singapore citizens or permanent residents).
MediShield
MediShield is a medical insurance that helps Central Provident Fund (CPF) members and their dependents meet the costs of treatment for serious illness or prolonged hospitalization.
Please inform KTPH staff handling your admission if you wish to claim from MediShield. They will submit the claim on your behalf to the CPF Board. After processing, CPF will pay the hospital directly. For any remaining amount not covered by MediShield, you may pay with either your MediSave or cash, or both.
Private MediSave-approved Integrated Shield Plans (PMI)
Besides MediShield, there are other approved medical insurance plans offered by private insurers. PMI is a scheme which allows CPF members to use their MediSave to buy these plans for themselves and their dependents.
Each insured person can pay for only one MediSave-approved Integrated Shield Plan with MediSave.
1. Where is the doctors list?
The doctor searching function can be found on KTPH website:
https://www.ktph.com.sg/i-want-to/find-a-specialist
Patients may find doctors according to the specialist services, from specialist, family and community medicine, psychological medicine to surgery. Patients may also key in the name of doctors to check if the doctor is available at KTPH.
2. How to enjoy the shuttle bus service?
A free shuttle service is provided for the convenience of their visitors and patients. There are two pick up points: Yishun Bus Interchange and Yishun MRT Station (Yishun Ave 5 pickup area).
Shuttle Bus Schedule:
- Yishun Bus Interchange: Mondays to Fridays 07:30 – 19:30; Saturdays 07:30 – 14:10
- Yishun MRT Station: Mondays to Fridays 07:30 – 20:10; Saturdays 07:30 – 14:10
- Frequency: Every 20-25 minutes (depending on traffic conditions)
- Shuttle service is not available on Sundays and Public Holidays
Author
The Bowtie Life Insurance Company Limited is the first authorized virtual insurance company in Hong Kong. Through the use of modern technology and medical expertise, Bowtie offers an agent-free, commission-free and more convenient online platform for customers to quote, apply and claim for health insurance plans.
Learn more about us:
https://www.bowtie.com.hk/en/about-us
The above information was provided by Bowtie Team. It is for reference only. In no event shall Bowtie be liable to you or to any other party for any loss or damage whatsoever or howsoever caused directly or indirectly in connection with your access to or use of the content thereon.
